**''see last modified date at base of all pages''** {{:opencart_-_logo-268x50.png?nolink&200|}} ===== BIZ - tacticalRMM & W.system Pricing... ===== ---- \\ ===== Pricing Model for SupportCALL (Requires Your Specific Markets Research) ===== This document outlines a pricing model for SupportCALL's tacticalRMM and W.system services. ==== Signup Specials where you can get... ==== CURRENT SPECIAL: Signup for 6 months and get 2 months free tacticalRMM for up to 10 devices (laptop or PC). (excluding Remote Support) Standard monitoring only. Additional services and requests will be billed separately. Not available for senior/pensioner or individuals. ==== Service Overview ==== Exclude hardware. If a client requires their own hardware as an isolation measure with their network. Hardware can be rented or bought, but is not included by default. * **tacticalRMM:** Remote Monitoring and Management (RMM) service for proactive IT support, security patching, and maintenance. |**Windows OS**|SUPPORTED| |**Linux OS**|contact us for pricing (once-off per site charge)| |**Mac OS**|contact us for pricing (once-off per site charge)| * **W.system:** Specialized Security Information and Event Management (SIEM) system and Extended Detection and Response (XDR) for advanced threat detection, security analysis, and incident response. |**Windows OS**|SUPPORTED| |**Linux OS**|SUPPORTED| |**Mac OS**|SUPPORTED| ---- ==== Price to your Clients Table ==== **We want to partner with you, our MSP, to win more business. If price is a barrier with a potential client, let's talk. We're committed to finding a win-win solution that works for everyone. A deal rather than no deal.**\\ //Pricing below is per paid and per month.// === tacticalRMM === RMM, Patching and Security with 30min Remote Support. ( **MSP** //please contact your account manager for your pricing//) == tacticalRMM Senior/Pensioner == ^ Service ^ Target Audience ^ Pricing Model ^ Price (ZAR) ^ Suggested Price (ZAR) ^ Notes ^ ^ tacticalRMM | **Senior/Pensioner** | Per Device | R150-R250 | R199 | Discounted rate, STD features (incl. 30min Remote Standard Support) | == tacticalRMM Individual == ^ Service ^ Target Audience ^ Pricing Model ^ Price (ZAR) ^ Suggested Price (ZAR) ^ Notes ^ ^ tacticalRMM | **Individual** | Per Device | R150-R300 |R249 | STD features (incl. 30min Remote Standard Support) | ^ tacticalRMM | **Individual**, Optional Extra | Per Device, Per Extra Data Point | R50-R150 |R99 | Add Extra Monitoring Points | ^ tacticalRMM | **Individual**, Optional Extra | Per Device Advanced Support | R50-R500 |R349 | Advanced Support per 30min | == tacticalRMM SME == ^ Service ^ Target Audience ^ Pricing Model ^ Price (ZAR) ^ Suggested Price (ZAR) ^ Notes ^ ^ tacticalRMM | **SME** | Per Device | R100-R300 | R249 | STD Features, Volume discounts available | ^ tacticalRMM | **SME** | Per Device 15-24 Devices | R100-R300 | R224 | STD Features, Volume discounts (-10%) | ^ tacticalRMM | **SME** | Per Device 25-34 Device | R100-R300 | R199 | STD Features, Volume discounts (-20%) | ^ tacticalRMM | **SME** | Per Device 35+ Device | R100-R300 | R174 | STD Features, Volume discounts (-30%) | ^ tacticalRMM | **SME** | Per Site 25+ Devices | R2000-R5000 | R3499 | Based on site size and complexity. | ^ tacticalRMM | **SME** | Per Site 50+ Devices | R2000-R15000 | R6899 | Based on site size and complexity. | ^ tacticalRMM | **SME** , Optional Extra | Per Device, Per Extra Data Point | R50-R150 |R99 | Add Extra Monitoring Points | == tacticalRMM Corporate == ^ Service ^ Target Audience ^ Pricing Model ^ Price (ZAR) ^ Suggested Price (ZAR) ^ Notes ^ ^ tacticalRMM | **Corporate** | Per Site Config | Custom Pricing | R2999 | Once-off Config Fee | ^ tacticalRMM | **Corporate** | Per Site 50-199 Devices | R10000-R40000 | R24999 | Based on network size and complexity; enterprise-level features and support | ^ tacticalRMM | **Corporate** | Per Site 200-999 Devices | R40000-R150000 | R89999 | Based on network size and complexity; enterprise-level features and support | ^ tacticalRMM | **Corporate** | Per Site 1000+ Devices | R150000+ | R150000 | Based on network size and complexity; enterprise-level features and support | ---- === W.system === Compliance and Security. ( **MSP** //please contact your account manager for your pricing//) == W.system SME == ^ Service ^ Target Audience ^ Pricing Model ^ Price (ZAR) ^ Suggested Price (ZAR) ^ Notes ^ ^ W**.**system | **SME** | Per Site | Custom Pricing | R2999 | Once-off Config Fee | ^ W**.**system | **SME** | Per Device | R300-R600+ | R± | Higher price reflecting advanced security features | ^ W**.**system | **SME** | Per Site <30 Devices | R5000-R15000+ | R± | Premium price for comprehensive site protection | == W.system Corporate == ^ Service ^ Target Audience ^ Pricing Model ^ Price (ZAR) ^ Suggested Price (ZAR) ^ Notes ^ ^ W**.**system | **Corporate** | Per Site Config | Custom Pricing | R3499 | Once-off Config Fee | ^ W**.**system | **Corp Small Enterprise** | Per Site 50-199 Devices | R50,000 - R200,000+ per month | R± | Highly customized based on network size, data volume, and security needs | ^ W**.**system | **Corp Mid Enterprise** | Per Site 200-999 Devices | R200,000 - R1,000,000+ per month | R± | Highly customized based on network size, data volume, and security needs | ^ W**.**system | **Corp Large Enterprise** | Per Site 1000+ Devices | R1,000,000+ per month | R± | Highly customized based on network size, data volume, and security needs | ---- ==== Key Considerations ==== * **Market Research:** Conduct thorough research on competitor pricing in your location. This is the *most critical* step. * **Cost Analysis:** Calculate your own costs (staffing, software, infrastructure, etc.) to ensure profitability. * **Tiered Packages:** Offer different packages (e.g., Basic, Standard, Premium) within each category with varying features and support levels. * **Custom Pricing:** For corporate clients, especially with W.system, custom pricing is essential due to complex deployments. * **Value-Based Pricing:** Emphasize the value your services provide. W.system offers more advanced security, justifying a higher price. * **Contract Lengths & Discounts:** Consider offering discounts for longer-term contracts. * **Support Levels:** Clearly define the level of support included in each package. * **Onboarding Fees:** You might charge a one-time onboarding fee for initial setup and configuration. * **Free Trials:** Offering free trials can be a powerful way to attract customers. ==== Disclaimer ==== The prices listed above are only a guide and you should not be used without proper market research and cost analysis for your area. Pricing should be carefully considered to ensure competitiveness and profitability.