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SupportCALL (PTY) Ltd. Company Profile - AU


Company Profile: SupportCALL (Pty) Ltd / Sole Trader

Date: 2025
Document Status: Confidential & Proprietary


1. Executive Summary

SupportCALL (Pty) Ltd is a pioneering Australian Information and Communications Technology (ICT) service provider, offering a uniquely agile and cost-effective support model tailored for modern, geographically distributed businesses. Originally founded in South Africa in 2013, SupportCALL has expanded its innovative approach to the Australian market, targeting key metro and regional zones across Tasmania, Victoria, New South Wales, Queensland, Western Australia, South Australia and Northern Territory.

Our core mission is solving the logistical challenge of ICT service delivery across multiple locations. Through a trusted national network of vetted, locally-based subcontractors, we offer businesses a single point of contact for all ICT requirements—reducing complexity, overhead, and risk. We become a seamless extension of your team, offering fully managed ICT services for SMEs and scalable field support for corporate enterprises. Our reputation is built on transparency, strong client relationships, and a relentless drive to deliver technical excellence that enables your growth.


2. Our Mission & Vision

Our Mission: To empower Australian businesses by delivering expert, integrated, and scalable ICT services. We serve as the behind-the-scenes technical team that helps our clients shine. (To us, our clients are rockstars—and we’re simply the technical team that makes it happen.) Our mission is to ensure skilled technical hands are available where and when they're needed, regardless of geography.

Our Vision: To become Australia’s most trusted ICT partner for regional and multi-site support. We aim to lead the industry in service reliability, reach, and innovation, setting new standards for flexible, client-focused ICT delivery.


3. The SupportCALL Difference: A Unique Service Delivery Model

Our service model brings unique advantages:


4. Core Service Offerings

SupportCALL offers a full suite of tailored ICT services:


5. Our Ideal Client Partnerships

SupportCALL is ideal for:


6. Founder & Leadership

SupportCALL is led by founder David Maree, an ICT specialist and entrepreneur with over 25 years of industry experience across South Africa, New Zealand, and Australia.

David began his career in hands-on technical roles before leading major projects for corporations across Southern Africa and Oceania. His passion for service excellence and efficiency led to the creation of SupportCALL’s uniquely client-focused delivery model.

With deep knowledge of both the challenges facing regional businesses and the capabilities of modern tech stacks, David remains actively involved in every major client project. His leadership ensures SupportCALL maintains its reputation as the ICT partner who cares.


7. Governance & Quality Assurance

SupportCALL’s reputation is built on strict compliance and operational integrity:


8. Company Information



WE THANK YOU FOR YOUR TIME AND INTEREST IN SupportCALL. David Maree


9. Testimonials

Client feedback across Australasia.