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buzi_rmm_compli_pricing [2025/01/31 03:54] – [Pricing Model for SupportCall (Requires Your Specific Markets Research)] thesaintbuzi_rmm_compli_pricing [2025/10/05 09:46] (current) – thesaint
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 +''for MSP Partners''
 ===== BIZ - tacticalRMM & W.system Pricing... ===== ===== BIZ - tacticalRMM & W.system Pricing... =====
 ---- ----
 \\ \\
 ===== Pricing Model for SupportCALL (Requires Your Specific Markets Research) ===== ===== Pricing Model for SupportCALL (Requires Your Specific Markets Research) =====
 +==== ** NOT FOR END-USER ** ====  
  
-This document outlines a pricing model for SupportCall's tacticalRMM and W.system services.+This document outlines a pricing model for SupportCALL's tacticalRMM and W.system services.
  
-==== Signup Specials where you can get... ==== +==== Signup Specials where you can get... ====   
-  CURRENT SPECIAL: 2 months free tacticalRMM for up to 10 devices (laptop or PC). +  CURRENT SPECIAL: Signup for 6 months and get 2 months free tacticalRMM for up to 10 devices (laptop or PC).   
-  (excluding Remote Support)Standard monitoring included. Additional services and requests will be billed separately. +  (excluding Remote Support) Standard monitoring only. Additional services and requests will be billed separately.   
-  Not available for senior/pensioner or individuals. +  Not available for senior/pensioner or individuals.   
-==== Service Overview ====+==== Service Overview ====  
  
-Exclude hardware. +Exclude hardware.   
-Hardware can be rented or bought, but is not included by default.+If a client requires their own hardware as an isolation measure with their network. Hardware can be rented or bought, but is not included by default.
  
-*   **tacticalRMM:** Remote Monitoring and Management (RMM) service for proactive IT support, security patching, and maintenance.  +*   **tacticalRMM:** Remote Monitoring and Management (RMM) service for proactive IT support, security patching, and maintenance.  
-  * Windows OS, SUPPORTED +
-  * Linux OS, contact us for pricing (once-off per site charge) +
-  * Mac OS, contact us for pricing (once-off per site charge)+
  
-*   **W.syatem:** Specialized Security Information and Event Management (SIEM) system for advanced threat detection, security analysis, and incident response. +|**Windows OS**|SUPPORTED|   
-  * Windows OS, SUPPORTED +|**Linux OS**|contact us for pricing (once-off per site charge)|   
-  * Linux OS, SUPPORTED +|**Mac OS**|contact us for pricing (once-off per site charge)|  
-  * Mac OS, SUPPORTED +
  
----- +*   **W.system:** Specialized Security Information and Event Management (SIEM) system and Extended Detection and Response (XDR) for advanced threat detection, security analysis, and incident response.  
-==== Price to Clients Table ==== +
-**We want to partner with you, our MSP, to win more business.  If price is a barrier with a potential client, let's talk.  We're committed to finding a win-win solution that works for everyone.**\\+
  
-//Pricing below is per paid and per month.//+|**Windows OS**|SUPPORTED|   
 +|**Linux OS**|SUPPORTED|   
 +|**Mac OS**|SUPPORTED|  
  
-=== tacticalRMM === +----   
-RMM, Patching and Security with 30min Remote Support. ( **MSP** //please contact your account manager for your pricing//)+==== Price to your Clients Table ====   
 +**We want to partner with you, our MSP, to win more business.  If price is a barrier with a potential client, let's talk.  We're committed to finding a win-win solution that works for everyone. A deal rather than no deal.**\\  
  
-== tacticalRMM Senior/Pensioner == +//Pricing below is per paid and per month.//  
-^ Service ^ Target Audience ^ Pricing Model ^ Price (ZAR) ^ Suggested Price (ZAR) ^ Notes ^ +
-^ tacticalRMM | **Senior/Pensioner** | Per Device | R150-R250 | R199  | Discounted rate, STD features (incl. 30min Remote Standard Support) |+
  
-== tacticalRMM Individual == +=== tacticalRMM ===   
-^ Service ^ Target Audience ^ Pricing Model ^ Price (ZAR) ^ Suggested Price (ZAR) ^ Notes ^ +RMM, Patching and Security with 30min Remote Support. ( **MSP** //please contact your account manager for your pricing//)  
-^ tacticalRMM | **Individual** | Per Device | R150-R300 |R249  | STD features (incl. 30min Remote Standard Support) | +
-^ tacticalRMM | **Individual**, Optional Extra | Per Device, Per Extra Data Point  | R50-R150 |R99  | Add Extra Monitoring Points | +
-^ tacticalRMM | **Individual**, Optional Extra | Per Device Advanced Support | R50-R500 |R349  | Advanced Support per 30min |+
  
-== tacticalRMM SME == +== tacticalRMM Senior/Pensioner ==   
-^ Service ^ Target Audience ^ Pricing Model ^ Price (ZAR) ^ Suggested Price (ZAR) ^ Notes ^ +^ Service ^ Target Audience ^ Pricing Model ^ Price (ZAR) approx ^ Price (AUD) approx ^ Suggested Price (AUD) approx ^ Notes ^   
-^ tacticalRMM | **SME** | Per Device | R100-R300 | R249  | STD Features, Volume discounts available | +^ tacticalRMM | **Senior/Pensioner** | Per Device | R150‑R250 | A$13.17‑A$21.96 | A$17.49 | Discounted rate, STD features (incl. 30min Remote Standard Support) |  
-^ tacticalRMM | **SME** | Per Device 15-24 Devices | R100-R300 | R224  | STD Features, Volume discounts (-10%) | +
-^ tacticalRMM | **SME** | Per Device 25-34 Device | R100-R300 | R199  | STD Features, Volume discounts (-20%) | +
-^ tacticalRMM | **SME** | Per Device 35+ Device | R100-R300 | R174  | STD Features, Volume discounts (-30%) | +
-^ tacticalRMM | **SME** | Per Site 25+ Devices | R2000-R5000 | R3499  | Based on site size and complexity. | +
-^ tacticalRMM | **SME** | Per Site 50+ Devices | R2000-R15000 | R6899  | Based on site size and complexity. | +
-^ tacticalRMM | **SME** , Optional Extra | Per Device, Per Extra Data Point  | R50-R150 |R99  | Add Extra Monitoring Points |+
  
-== tacticalRMM Corporate == +== tacticalRMM Individual ==   
-^ Service ^ Target Audience ^ Pricing Model ^ Price (ZAR) ^ Suggested Price (ZAR) ^ Notes ^ +^ Service ^ Target Audience ^ Pricing Model ^ Price (ZAR) approx ^ Price (AUD) approx ^ Suggested Price (AUD) approx ^ Notes ^   
-^ tacticalRMM | **Corporate** | Per Site Config | Custom Pricing | R2999  | Once-off Config Fee | +^ tacticalRMM | **Individual** | Per Device | R150‑R300 | A$13.17‑A$26.35 | A$21.88 | STD features (incl. 30min Remote Standard Support) |   
-^ tacticalRMM | **Corporate** | Per Site 50-199 Devices | R10000-R40000 | R24999  | Based on network size and complexity; enterprise-level features and support | +^ tacticalRMM | **Individual**, Optional Extra | Per Device, Per Extra Data Point | R50‑R150 | A$4.39‑A$13.17 | A$8.68 | Add Extra Monitoring Points |   
-^ tacticalRMM | **Corporate** | Per Site 200-999 Devices | R40000-R150000 | R89999  | Based on network size and complexity; enterprise-level features and support | +^ tacticalRMM | **Individual**, Optional Extra | Per Device Advanced Support | R50‑R500 | A$4.39‑A$43.91 | A$30.67 | Advanced Support per 30min |  
-^ tacticalRMM | **Corporate** | Per Site 1000+ Devices | R150000+ | R150000  | Based on network size and complexity; enterprise-level features and support |+
  
----- +== tacticalRMM SME ==   
-=== W.system === +^ Service ^ Target Audience ^ Pricing Model ^ Price (ZAR) approx ^ Price (AUD) approx ^ Suggested Price (AUD) approx ^ Notes ^   
-Compliance and Security. ( **MSP** //please contact your account manager for your pricing//)+^ tacticalRMM | **SME** | Per Device | R100‑R300 | A$8.78‑A$26.35 | A$21.88 | STD Features, Volume discounts available |   
 +^ tacticalRMM | **SME** | Per Device 15‑24 Devices | R100‑R300 | A$8.78‑A$26.35 | A$19.73 | STD Features, Volume discounts (‑10 %) |   
 +^ tacticalRMM | **SME** | Per Device 25‑34 Device | R100‑R300 | A$8.78‑A$26.35 | A$17.49 | STD Features, Volume discounts (‑20 %) |   
 +^ tacticalRMM | **SME** | Per Device 35+ Device | R100‑R300 | A$8.78‑A$26.35 | A$15.28 | STD Features, Volume discounts (‑30 %) |   
 +^ tacticalRMM | **SME** | Per Site 25+ Devices (per site) | R2000‑R5000 | A$175.65‑A$439.13 | A$307.49 | Based on site size and complexity. |   
 +^ tacticalRMM | **SME** | Per Site 50+ Devices (per site) | R2000‑R15000 | A$175.65‑A$658.89 | A$604.75 | Based on site size and complexity. |   
 +^ tacticalRMM | **SME**, Optional Extra | Per Device, Per Extra Data Point | R50‑R150 | A$4.39‑A$13.17 | A$8.68 | Add Extra Monitoring Points |  
  
-== W.system SME == +== tacticalRMM Corporate ==   
-^ Service ^ Target Audience ^ Pricing Model ^ Price (ZAR) ^ Suggested Price (ZAR) ^ Notes ^ +^ Service ^ Target Audience ^ Pricing Model ^ Price (ZAR) approx ^ Price (AUD) approx ^ Suggested Price (AUD) approx ^ Notes ^   
-^ W**.**system | **SME** | Per Site | Custom Pricing | R2999  | Once-off Config Fee | +^ tacticalRMM | **Corporate** | Per Site Config | Custom Pricing | (Custom) | A$263.38 | Once‑off Config Fee |   
-^ W**.**system | **SME** | Per Device | R300-R600+ | R±  | Higher price reflecting advanced security features | +^ tacticalRMM | **Corporate** | Per Site 50‑199 Devices (per site) | R10000‑R40000 | A$878.26‑A$3,513.04 | A$2,199.03 | Based on network size and complexity; enterprise features & support |   
-^ W**.**system | **SME** | Per Site <30 Devices | R5000-R15000+ | R±  | Premium price for comprehensive site protection | +^ tacticalRMM | **Corporate** | Per Site 200‑999 Devices (per site) | R40000‑R150000 | A$3,513.04‑A$13,173.88 | A$11,543.60 | Based on network size and complexity; enterprise features & support |   
- +^ tacticalRMM | **Corporate** | Per Site 1000+ Devices (per site) | R150000+ | A$13,173.88+ | A$13,173.88+ | Based on network size and complexity; enterprise features & support |  
-== W.system Corporate == +
-^ Service ^ Target Audience ^ Pricing Model ^ Price (ZAR) ^ Suggested Price (ZAR) ^ Notes ^ +
-^ W**.**system | **Corporate** | Per Site Config | Custom Pricing | R3499  | Once-off Config Fee | +
-^ W**.**system | **Corporate** | Per Device | R5000–R15000 | 0 - R1500+ per month | Highly customized based on network size, data volume, and security needs | +
-R899 +
- +
-^ W**.**system | **Corp Small Enterprise** | Per Site 50-199 Devices | R50,000 - R200,000+ per month | R±  | Highly customized based on network size, data volume, and security needs | +
-^ W**.**system | **Corp Mid Enterprise** | Per Site 200-999 Devices | R200,000 - R1,000,000+ per month | R±  | Highly customized based on network size, data volume, and security needs | +
-^ W**.**system | **Corp Large Enterprise** | Per Site 1000+ Devices | R1,000,000+ per month | R±  | Highly customized based on network size, data volume, and security needs | +
- +
-----+
  
-==== Key Considerations ====+----   
 +=== W.system ===   
 +Compliance and Security. ( **MSP** //please contact your account manager for your pricing//)  
  
-  * **Market Research:**  Conduct thorough research on competitor pricing in your location.  This is the *most critical* step. +== W.system SME ==   
-  * **Cost Analysis:**  Calculate your own costs (staffing, software, infrastructure, etc.) to ensure profitability. +^ Service ^ Target Audience ^ Pricing Model ^ Price (ZAR) approx ^ Price (AUD) approx ^ Notes ^   
-  * **Tiered Packages:**  Offer different packages (e.g., Basic, Standard, Premium) within each category with varying features and support levels. +^ W**.**system | **SME** | Per Site | Custom Pricing | (Custom) | Once‑off Config Fee |   
-  * **Custom Pricing:**  For corporate clients, especially with W.system, custom pricing is essential due to complex deployments. +^ W**.**system | **SME** | Per Device | R300‑R600+ | A$26.35‑A$52.71+ | Higher price reflecting advanced security and compliance features |   
-  * **Value-Based Pricing:**  Emphasize the value your services provide.  W.system offers more advanced security, justifying a higher price. +^ W**.**system | **SME** | Per Site max 30 Devices | R5000‑R15000+ | A$439.13‑A$1,658.89+ | Our premium security and compliance package |   
-  * **Contract Lengths & Discounts:**  Consider offering discounts for longer-term contracts. +^ W**.**system | **SME** | Per Site max 49 Devices | R15000‑R50000+ | A$1,658.89‑A$4,391.29+ | Our premium security and compliance package |  
-  * **Support Levels:**  Clearly define the level of support included in each package. +
-  * **Onboarding Fees:**  You might charge a one-time onboarding fee for initial setup and configuration. +
-  * **Free Trials:**  Offering free trials can be a powerful way to attract customers.+
  
-==== Disclaimer ====+== W.system Corporate ==   
 +^ Service ^ Target Audience ^ Pricing Model ^ Price (ZAR) approx ^ Price (AUD) approx ^ Notes ^   
 +^ W**.**system | **Corporate** | Per Site Config | Custom Pricing | (Custom) | Once‑off Config Fee |   
 +^ W**.**system | **Corp Small Enterprise** | Per Site 50‑199 Devices | R50,000‑R200,000+ per month | A$4,391.29‑A$17,565.18+ | Highly customized based on network size, data volume, and security needs |   
 +^ W**.**system | **Corp Mid Enterprise** | Per Site 200‑999 Devices | R200,000‑R1,000,000+ per month | A$17,565.18‑A$87,825.89+ | Highly customized based on network size, data volume, and security needs |   
 +^ W**.**system | **Corp Large Enterprise** | Per Site 1000+ Devices | R1,000,000+ per month | A$87,825.89+ | Highly customized based on network size, data volume, and security needs |  
  
-The prices listed above are only a guide and you should not be used without proper market research and cost analysis for your area.+----  
  
-Pricing should be carefully considered to ensure competitiveness and profitability.+==== Key Considerations ====  
  
 +  * **Market Research:**  Conduct thorough research on competitor pricing in your location.  This is the *most critical* step.  
 +  * **Cost Analysis:**  Calculate your own costs (staffing, software, infrastructure, etc.) to ensure profitability.  
 +  * **Tiered Packages:**  Offer different packages (e.g., Basic, Standard, Premium) within each category with varying features and support levels.  
 +  * **Custom Pricing:**  For corporate clients, especially with W.system, custom pricing is essential due to complex deployments.  
 +  * **Value-Based Pricing:**  Emphasize the value your services provide.  W.system offers more advanced security, justifying a higher price.  
 +  * **Contract Lengths & Discounts:**  Consider offering discounts for longer-term contracts.  
 +  * **Support Levels:**  Clearly define the level of support included in each package.  
 +  * **Onboarding Fees:**  You might charge a one-time onboarding fee for initial setup and configuration.  
 +  * **Free Trials:**  Offering free trials can be a powerful way to attract customers.  
  
 +==== Disclaimer ====  
  
 +The prices listed above are only a guide and should not be used without proper market research and cost analysis for your area.  
  
 +Pricing should be carefully considered to ensure competitiveness and profitability.  
  
buzi_rmm_compli_pricing.1738295683.txt.gz · Last modified: by thesaint